After migrating from Canada in 2015, Eric Reid was having difficulty securing work in the US market, even with an impressive resume and extensive experience in IT Testing & Quality Assurance. He joined New Haven Works in December 2016. After reviewing his resume and skills with his job coach, he was able to make a few adjustments to his application approach and has been able to find contract positions for local tech companies for software testing.
He has been apart of several large projects including assisting a company in converting a portfolio system into an online loan system. The project proved to be quite complex due to the internal and external departments this conversion would affect. However, Eric and his team were able to launch the system in time to commence a record $26 billion dollar loan disbursement year. His work experiences have made him a flexible analyst who is able to plan, execute, test, create documentation and report on user acceptance.